Spring is a busy time of year, yet we're glad to report that many customers take the time to fill out the reply cards included with each shipment. We get lots of these cards and appreciate the time customers take to share their ideas, complaints and questions. Here are a few recent ones:
"Thank you for using 'safety nets!' We greatly appreciate not having the plants tumbled all over the box!"
— Laura, Delaney's Landscape Center, Polson, MT
Glad you like them, Laura! We've been using these 'safety nets' exclusively for some time. Even though they take extra time to place on the plants, we believe they are important to use because they help ensure the integrity of the plants during shipping.
"We appreciated the tags in plastic instead of just rubber bands. It was less mess! Thank you!
— Ina Martin, Ron Martin Seed & Supply, Elkhart, IN
"Best thing ever done was to shrink wrap labels (tags)! Thank you!"
— Dave, Hallstrom's & Sons, Red Wing, MN
One way to ensure that tags and plants arrive neatly is to shrink-wrap the tag bundles and place them in a special slot within the shipping boxes. Previously, tags were loosely packed within plastic bags but they had a way of shifting around during shipping. The new shrink-wrapped method keeps things orderly and keeps your plants undisturbed.
Have a question or comment for us? Please share on your reply cards or contact us directly at 734-654-6420 or firstname.lastname@example.org.